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Check-in time for our apartments and rooms start at 2p.m. on the day of your arrival. If you plan on arriving after 6 p.m., we kindly ask that you let us know. On the day of departure we ask you to vacate the apartments by 10 a.m.

We grant our youngest guests a special discount if they sleep in the same room with their parents.

• • 0–2 years: €15 flat rate per day (including crib)
  • 3–9 years: 50%
  • 10–14 years: 20%

The following discounts for children apply for the apartments:

• 0–9 years: 20%

You can settle your hotel bill with the following payment methods:

• Cash
• Bank card
• Credit card
• Bank transfer before arrival

Bank details

Volksbank Tirol
IBAN AT32 4239 0006 8000 2723
BIC: VBOEATWWINN

We ask for your understanding that pets are not permitted in the aparthotel.

Out of consideration for all hotel guests, smoking is not permitted in the hotel.

The following cancellation terms apply at the hin&weg:

• Up to 3 months before arrival you can cancel free of charge.
• From 3 months to 1 month before arrival we charge 40% of the cost of the booking.

  
  Deposits will not be refunded in case of cancellation.

• From 1 month to 1 week before arrival we charge a cancellation fee of 70% of the cost of the booking.
• In case of cancellation within the last week before arrival we charge 90% of the cost of the booking.
• In case of non-arrival or early departure, we charge 100% of the cost of the booking.

Cancellations are only accepted in writing.

The general terms and conditions of the hotel industry apply.

We would like to spare you the unnecessary cancellation fees and the associated hassle. Therefore, as a precaution for cancellations as well as early departures and mountain rescue (incl. helicopter rescue) we recommend you sign up for the Hotelstorno Plus insurance package or the comprehensive Hotelstorno Premium insurance (incl. accident benefits). You can find more information under the following link: https://www.europaeische.at/